State of Litigation Operations 2026

While many law firms have invested heavily in front-end business development and sophisticated software suites, the "middle mile" of litigation—the actual execution of work, like service of process, court filings, and discovery logistics—remains trapped in a loop of manual processes.

For growth-minded litigation practices where case volume is up, if the primary tool for managing this work is the email inbox, it's time to evaluate your operational efficiency.