&lt;p&gt;&lt;strong&gt;About PROOF&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Launched in 2017, PROOF has set out to change the service of process industry and created the first software of its kind to directly connect law firms with a national network of process server professionals. Our platform is trusted and used by over 1,700 law firms and government agencies throughout the US.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you’ll be doing…&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We’re looking for an enthusiastic, professional, outgoing problem solver who is customer-centric and results-oriented. You’ll be primarily responsible for managing and driving client engagement, with a specialized focus on nurturing client accounts and accounts deemed as strategic, high growth or the potential for rapid growth. Addressing questions, resolving problems, and ensuring the highest customer success with the goal of retention and client growth on the Proof platform.&lt;/p&gt;
&lt;p&gt;Serving as a main point of contact for client questions, training, and issue resolution. You’ll be a key team member on a small team working directly for the Director of Customer Experience and supporting the Client Success Management team. You will have a great opportunity for professional growth and independence. We are looking for someone who is eager to learn and who understands the importance of making sure that every customer interaction ends with customer satisfaction.&lt;/p&gt;
&lt;p&gt;We seek someone who is willing to dive in, and not afraid to work independently. The ideal candidate will be a self-motivator, as we are working in a small, distributed team environment. You’ll be provided with clear guidance and expectations, as well as support throughout each day, but we are expecting you to hit the ground running and work as independently as possible to accomplish your clearly defined goals. With success, you’ll have an opportunity to become a leader within the organization as we grow.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What we expect…&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Assess the needs of customers and individual users; create a customized solution from standardized materials.&lt;/li&gt;
&lt;li&gt;Acquire and act strategically on knowledge of business objectives, goals, culture, decision-maker concerns, and market in order to deliver appropriate client-focused responses and solutions.&lt;/li&gt;
&lt;li&gt;Contribute to and execute strategic internal and external customer experience plans as defined by the Director of Customer Experience.&lt;/li&gt;
&lt;li&gt;Manage customer/server communications and ensure internal and external customer satisfaction goals are met or exceeded with a special focus on strategic accounts as determined by leadership.&lt;/li&gt;
&lt;li&gt;Maintain and nurture customer retention in a manner that meets or exceeds agreed-upon retention goals.&lt;/li&gt;
&lt;li&gt;Train, support, and optimize all clients and users with a special focus on strategic accounts via telephone, email, and the Proof platform.&lt;/li&gt;
&lt;li&gt;Collaborate within a team environment to meet established team/company goals.&lt;/li&gt;
&lt;li&gt;Work cross-functionally with Sales and Operations to support our top 50 accounts and additionally segmented clients identified as high-touch, high volume or with specialized needs&lt;/li&gt;
&lt;li&gt;Clearly explain the vision of the company and our offerings in a variety of business settings (client site, local and national conferences - either virtually or when safely possible to attend in person).&lt;/li&gt;
&lt;li&gt;Perform responsibilities in a professional manner, meeting the company’s mission and goals.&lt;/li&gt;
&lt;li&gt;Perform other related duties to the position described herein.&lt;/li&gt;
&lt;li&gt;Client engagement, documentation, establishing client profiles within the Proof platform and Confluence as directed by the Director of Customer Experience&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Your ideal qualifications...&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Client Engagement Specialist must be outgoing, organized, detail-oriented, and possess rapid response follow-up and problem-solving skills to satisfy customers’ needs in a high-volume work environment.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor’s Degree in Business, Marketing, Communications, Training, and Development, or related field or 5+ years prior Customer support/success/sales experience preferred.&lt;/li&gt;
&lt;li&gt;Training and development experience in various formats, establishing best practices with a proven track record in effective adult learning strategies&lt;/li&gt;
&lt;li&gt;Ability to stay calm under pressure and professionally resolve difficult client situations.&lt;/li&gt;
&lt;li&gt;Proven ability to listen, determine requirements, and implement efficient solutions.&lt;/li&gt;
&lt;li&gt;Performance-driven, motivated with a focused attitude even while working independently.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Excellent verbal and written communication skills: phone, video chat/IM, email, and in-person.&lt;/li&gt;
&lt;li&gt;Manipulate and analyze system data for reports, trend identification, and issue resolutions. Knowledge and understanding of pivot tables are a bonus.&lt;/li&gt;
&lt;li&gt;Ability to identify opportunities/issues, propose solutions, and problem-solve between people, processes, and technology.&lt;/li&gt;
&lt;li&gt;Creative and motivated: able to think strategically and successfully position solutions in a way that is relevant to the client.&lt;/li&gt;
&lt;li&gt;Strong organizational skills with an emphasis on service detail and prompt follow-up.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Able to multitask in a fast-paced environment.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Consulting or tech industry experience is strongly preferred.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Legal industry experience preferred.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Awareness of web and mobile app interface design and development is preferred.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Experience with customer support applications and Google App Tools (Gmail, Sheets, Docs, Asana,Hubspot).&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Role &amp;amp; Benefit Details&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Full-time, salary position.&lt;/li&gt;
&lt;li&gt;Medical, dental, vision, and 401k available&lt;/li&gt;
&lt;li&gt;Fully Remote - ideally within the markets you manage&lt;/li&gt;
&lt;li&gt;Flexible Paid Time Off and Holidays&lt;/li&gt;
&lt;li&gt;Equipment provided&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Compensation&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;$55,000 - $60,000 full-time&lt;/p&gt;
&lt;p&gt;This position is 100% remote, and we will consider all qualified candidates regardless of&amp;nbsp;location, given they can be available during PROOF’s standard business hours (MST time zone).&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This company participates in E-Verify, for more information view the &lt;a href=&quot;https://drive.google.com/file/d/1OCufDqNnWYpQrx_bWMmuTKwo2qikY_Rz/view?usp=sharing&quot;&gt;Participation&lt;/a&gt; and &lt;a href=&quot;https://drive.google.com/file/d/1BVUuXaPAFVk7gYvspmVTkv4RwMOYOqRM/view?usp=sharing&quot;&gt;Right to Work&lt;/a&gt; Posters.&lt;/p&gt;

Customer Experience

Remote

Denver

Client Engagement Specialist

&lt;h2&gt;&lt;strong&gt;Proof: &lt;/strong&gt;&lt;strong&gt;Customer Experience Specialist&lt;/strong&gt;&lt;/h2&gt;
&lt;p&gt;&lt;strong&gt;About Proof&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Launched in 2018, Proof is disrupting the service of process industry, creating the first legal technology of its kind to directly connect law firms with a national network of independent process server professionals and agencies for the delivery of legal documents. The Proof platform locates the closest process server for each delivery and provides live updates that are verified with GEO location mapping. Hundreds of law firms and individuals per week sign up to take advantage of Proof’s revolutionary technology and we continue to develop new legal technology. Our team is growing and we’re looking for great people who want to have fun and grow with us.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Our Vision&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proof’s vision is to provide great legal technology that reduces the cost of delivering legal services, making lawyers and courts more accessible to more individuals and businesses that currently cannot afford to engage a lawyer.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;About The Role&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We&#39;re looking for an enthusiastic, professional, outgoing, problem solver who is customer friendly and a results-oriented individual. You&#39;ll be primarily responsible for managing customer interactions to address questions, resolve problems and overall ensure the highest level of customer success. You&#39;ll be a key team member on a small team working directly for the Director of Customer Experience, and will have a great opportunity for professional growth and independence. We are looking for someone who is eager to learn, and who understands the importance of making sure that every customer interaction ends with customer satisfaction. We seek someone who is willing to dive in, and not afraid to work independently. The ideal candidate will be a self-motivator, as we are working in a small, distributed team environment. You&#39;ll be provided with clear guidance and expectations, as well as support throughout each day, but we are expecting you to hit the ground running and work as independently as possible to accomplish your clearly defined goals. With success, you&#39;ll have an opportunity to become a leader within the organization as we grow.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Customer Experience Specialist Responsibilities:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assess needs of customers and individual users; creates a customized solution from standardized materials.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Acquire and act strategically on knowledge of business objectives, goals, culture, decision-maker concerns, and market in order to deliver appropriate client-focused responses and solutions.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Contribute to and execute strategic customer experience plans as defined by the Director of Customer Experience.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage customer communications and ensure customer satisfaction goals are met or exceeded.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain customer retention in a manner that meets or exceeds agreed upon retention goals.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Train, support and optimize clients and users via telephone and webinar.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate within a team environment to meet established team/company goals.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Clearly explain the vision of the company and our offerings in a variety of business settings (client site, local and national conferences - either virtually or when safely possible to attend in person).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Perform responsibilities in a professional manner, meeting the company&#39;s mission and goals.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Perform other related duties to the position described herein.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your ideal qualifications...&lt;/span&gt;&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Customer Experience Specialist must be outgoing, organized, detail-oriented, and possess rapid response follow-up and problem-solving skills to satisfy customer&#39;s needs in a high-volume work environment.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2-4 years of experience in a customer service or customer facing role.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor&#39;s Degree&amp;nbsp; in Business, Marketing, Communications or equivalent experience and +2 years prior Customer support/success/sales experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to stay calm under pressure and professionally resolve difficult client situations.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven ability to listen, determine requirements, and implement efficient solutions.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Performance-driven, motivated with a focused attitude even while working independently.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent verbal and written communication skills: phone, video chat/IM, email, and in person.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manipulate and analyze system data for reports, trend identification, and issue resolutions. Knowledge and understanding of pivot tables is a bonus.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to identify opportunities/issues, propose solutions, and problem-solve between people, process, and technology.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Creative and motivated: able to think strategically and successfully position solutions in a way that is relevant to the client.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong organizational skills with emphasis on service detail and prompt follow up.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Able to multitask in a fast-paced environment.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Consulting or tech industry experience is strongly preferred.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Legal industry experience preferred.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Awareness of web and mobile app interface design and development preferred.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with customer support applications Intercom, Google App Tools, Slack, (Gmail, Sheets, Docs, etc).&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Position Requirements&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor&#39;s Degree in Business, Marketing, Communications or related field or prior Customer support/success/sales experience required.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years&#39; proven track record of customer success&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Expert level attention to detail&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Results-driven, metrics-focused, strong sense of urgency&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Must demonstrate a strong customer-centric mindset.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Expertise using Hubspot, Intercom, Slack, Google suite&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent verbal and written communication skills.&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Job Type: Full-time&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Salary&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;$50,000 to $55,000 dependent on experience and location&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Benefits&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Full time, salary position&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Medical, dental, vision and 401k available&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote work position&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Phone and Internet monthly stipend&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Flexible time off and paid holidays&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Equipment provided&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

Customer Experience Specialist

&lt;p&gt;We&#39;re &lt;a href=&quot;https://www.proofserve.com/&quot;&gt;Proof&lt;/a&gt;, a high-growth company in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms with a sustained average growth rate over 10%, month-over-month. Our marketplace platform helps law firms and pro se parties gain access to more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our main services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US, as well as countless pro se parties.&lt;/p&gt;
&lt;p&gt;We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. If you have the curiosity, passion, and collaborative spirit to achieve a fundamental change in an outdated industry, come work with us.&lt;/p&gt;
&lt;h3&gt;About the role:&lt;/h3&gt;
&lt;p&gt;As a Regional General Manager in the Server Operations organization, you will have the unique opportunity to develop and scale platform-based service of process and change the way an entire industry works through the Proof platform. Growing a double-sided marketplace based on service of process partners can be a complex mission that requires vision, passion, perseverance, and creativity. Add to that the fact that we are ensuring the completion of legal documents for law firms, corporations, and governments on-demand at a scale, and you will have a really fascinating set of challenges to navigate with a team of Server Operations Managers.&lt;/p&gt;
&lt;p&gt;We are looking for someone who has proven experience in operationalizing strategic initiatives, the negotiation and collaboration skills needed to bring out the best from our service of process partners, the innovation and creative thinking that&#39;s required to develop outside-the-box solutions, and the emotional intelligence required to lead a fast-paced business by inspiring a team of highly driven people.&lt;/p&gt;
&lt;p&gt;This role is ideal for someone who has experience in building a business, is excited about managing the operation of a whole market in 360 degrees, and is obsessed not only with the big picture but also about improving and iterating on processes to obtain operational excellence and delivery the highest quality customer experience. Growth strategy, marketing, marketplace efficiency, quality, sales and account management, internal product development, P&amp;amp;L ownership, team development, coaching, and customer experience all sit under the GM&#39;s broad umbrella of responsibilities. Developing a deep understanding of your market and truly being its owner will be critical to your success. This is where creativity meets leadership and execution head-on.&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;What You&#39;ll Do&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;Develop and lead a team of experienced and passionate people towards building Proof operations.&amp;nbsp;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Set the mission and strategy with your team and oversee the results-driven execution in your market.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;With deep experience querying for and analyzing data, you will regularly report key metrics that represent the state of your region and team&#39;s performance.&amp;nbsp;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Ensure that regulatory compliance is maintained within the region.&amp;nbsp;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Work cross-functionally within Proof - Product team and Engineering to communicate product and process needs to deliver success for each Server Partner.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Partner with marketing to develop and execute strategies for user growth and deliver campaigns targeting both server partners and client growth so that we can continue expanding our footprint in your markets while helping our server partners scale with us.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Work with other GMs, leadership, and your team to help scale our markets through developing and sharing best practices.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Run experiments: we&#39;re looking for people who are curious and passionate about solving problems! As a startup within a startup, there will be many interesting challenges ahead. Experimenting and finding unique solutions is key to our success.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Engage with local judicial and client stakeholders within the service of the process ecosystem. Continue serving more and more customers - take Proof to more cities and develop your ecosystems of servers, customers, and partners in both existing and new cities in your region.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Set the high bar: Establish KPIs to ensure a successful implementation of strategic partnerships, including establishing benchmarks/ goals to measure progress through each state clearly, hold teams accountable and ensure success.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;What You&#39;ll Need&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;Required: Intermediate SQL or PostgreSQL proficiency and the ability to conduct in-depth data analysis independently.&amp;nbsp;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;5+ years of business management experience in operations, strategy, technology, business development, or a similar area. (Rapidly changing environment, start-up experience, and P&amp;amp;L ownership are a plus)&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;People management experience with medium to large teams.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Data-driven decision mentality and sound business judgment - you understand what drives value for each group in our marketplace and can make sensible commercial decisions to reflect this&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Effective project management - experience delivering on multifaceted projects with many stakeholders&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Interpersonal skills and the ability to make smart partnerships happen, from negotiation to execution&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Experience leading a team with a willingness to invest in the coaching and development of your team members.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Ability to adapt with humility and resilience&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Experience managing fully remote teams&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;h4&gt;Role &amp;amp; Benefit Details&amp;nbsp;&lt;/h4&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;p&gt;Full-time, salary position.&amp;nbsp;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Medical, dental, vision, disability, and 401k options&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Fully Remote - ideally within the markets you manage.&amp;nbsp;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Flexible Paid Time Off including sick time and holidays&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Paid Parental Leave&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;Equipment provided&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p&gt;$80,000 - $100,000 annually salary&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This company participates in E-Verify, for more information view the &lt;a href=&quot;https://drive.google.com/file/d/1OCufDqNnWYpQrx_bWMmuTKwo2qikY_Rz/view?usp=sharing&quot;&gt;Participation&lt;/a&gt; and &lt;a href=&quot;https://drive.google.com/file/d/1BVUuXaPAFVk7gYvspmVTkv4RwMOYOqRM/view?usp=sharing&quot;&gt;Right to Work&lt;/a&gt; Posters.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Operations

Denver (Remote)

General Manager - Server Operations

&lt;p&gt;We&#39;re &lt;a href=&quot;https://www.proofserve.com/&quot;&gt;Proof&lt;/a&gt;, a fast-growing services company in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms. Our marketplace platform helps law firms and pro se parties gain access to more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our main services are Service of Process and E-Filing.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. If you have the curiosity, passion, and collaborative spirit to achieve the fundamental change of an outdated industry, come work with us.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;We are seeking:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As the Head of Marketing at Proof, you will be responsible for developing and executing comprehensive marketing strategies that align with the company&#39;s vision and business objectives. Your expertise in growth, product, brand, and digital marketing will be essential to lead our team toward achieving customer acquisition, retention, and engagement goals.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Develop and execute the overall GTM strategy for Proof, from creating first buzz to feature adoption aligning with company goals and objectives&lt;/li&gt;
&lt;li&gt;Hire, manage, and retain a high-performing growth marketing team&lt;/li&gt;
&lt;li&gt;Collaborate closely with cross-functional teams, including product, sales, and operations, to ensure a cohesive and integrated approach to marketing initiatives.&lt;/li&gt;
&lt;li&gt;Own, design, and analyze top of funnel marketing channels such as SEM, SEO, and CRO&lt;/li&gt;
&lt;li&gt;Generate customer insights that inform Proof’s product strategy, lead go-to-market for our products, and create and execute campaigns to drive product growth&lt;/li&gt;
&lt;li&gt;Monitor and analyze marketing performance metrics, providing regular reports and insights to the executive team.&lt;/li&gt;
&lt;li&gt;Cultivate a culture of experimentation, innovation, and collaboration within the growth team to continuously identify new opportunities and optimize performance.&lt;/li&gt;
&lt;li&gt;Apply a product-led growth approach to drive user acquisition, engagement, and retention.&lt;/li&gt;
&lt;li&gt;Develop product positioning and messaging informed by user research, market insights, and product understanding&lt;/li&gt;
&lt;li&gt;Organize and manage industry events to boost brand recognition and foster relationships with potential clients and partners.&lt;/li&gt;
&lt;li&gt;Build data-driven campaigns, delivering inbound and outbound opportunities for the sales team&lt;/li&gt;
&lt;li&gt;Manage &amp;amp; nurture comarketing relationships with third-party integration partners&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;8+ years of professional marketing experience, preferably with prior experience in legal tech or B2B startups&amp;nbsp;&lt;/li&gt;
&lt;li&gt;4+ years of experience as a marketing leader&lt;/li&gt;
&lt;li&gt;Strong analytical skills and data-driven mindset, with the ability to interpret complex marketing data and draw actionable insights.&lt;/li&gt;
&lt;li&gt;Ability to meet in-person at least quarterly with executive team&lt;/li&gt;
&lt;li&gt;Excellent communication and interpersonal skills, with the ability to build strong relationships with and influence both internal and external stakeholders&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Benefits&lt;/strong&gt;:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;100% remote, work from anywhere in the US&lt;/li&gt;
&lt;li&gt;Flexible time off and paid holidays&lt;/li&gt;
&lt;li&gt;$160,000 - $200,000, salary and title based on experience and location&lt;/li&gt;
&lt;li&gt;Stock options&lt;/li&gt;
&lt;li&gt;Medical, dental, vision, disability, and 401k available&lt;/li&gt;
&lt;li&gt;Equipment provided&lt;/li&gt;
&lt;li&gt;Phone and Internet monthly stipend&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This company participates in E-Verify, for more information view the &lt;a href=&quot;https://drive.google.com/file/d/1OCufDqNnWYpQrx_bWMmuTKwo2qikY_Rz/view?usp=sharing&quot;&gt;Participation&lt;/a&gt; and &lt;a href=&quot;https://drive.google.com/file/d/1BVUuXaPAFVk7gYvspmVTkv4RwMOYOqRM/view?usp=sharing&quot;&gt;Right to Work&lt;/a&gt; Posters.&lt;/p&gt;

Product

Head of Marketing

&lt;div class=&quot;styles_component__1WTsC styles_component__2U3f- __halo_cellSpan_16&quot;&gt;
&lt;div class=&quot;styles_description__YKfkn&quot;&gt;
&lt;div class=&quot;styles_component__1WTsC styles_component__2U3f- __halo_cellSpan_16&quot;&gt;
&lt;div class=&quot;styles_description__YKfkn&quot;&gt;
&lt;p&gt;We&#39;re Proof, a startup in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms, and growing over 10% month-over-month. We’re looking for talented individuals to join our team as we continue to scale and grow as a company.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you’ll do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Play an integral role in the development of the Proof platform, working with a small but powerful team of engineers. You will not be a cog in a machine, and the work you do will directly impact the lives of tens of thousands of law firms, lawyers, paralegals, and individuals throughout the US, and eventually the world.&lt;/li&gt;
&lt;li&gt;Conduct design and code reviews to ensure scalability, performance and alignment with standards and best practices&lt;/li&gt;
&lt;li&gt;Work in an agile programming environment&lt;/li&gt;
&lt;li&gt;Write code primarily in Go &amp;amp; JavaScript&lt;/li&gt;
&lt;li&gt;Help the team define and maintain development practices&lt;/li&gt;
&lt;li&gt;Build out new features&amp;nbsp;&amp;amp;&amp;nbsp;service offerings&lt;/li&gt;
&lt;li&gt;Refactor existing systems as we move towards a service-oriented architecture&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What we’ll expect you to know on day one:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;5+ years experience writing production-grade code in a modern programming language&lt;/li&gt;
&lt;li&gt;Extensive experience with at least one backend programming language. (e.g. Go, PHP, Ruby, Node.js, Java). Specific experience with Go is a plus.&lt;/li&gt;
&lt;li&gt;Ability and willingness to learn and adapt to new languages and technologies&lt;/li&gt;
&lt;li&gt;Experience with or desire to work with service-oriented architecture&lt;/li&gt;
&lt;li&gt;Extensive experience with at least one modern frontend framework (e.g. React, Vue, Angular)&lt;/li&gt;
&lt;li&gt;You&#39;re a self-starter, take initiative, self-manage and require little day-to-day direction to be successful&lt;/li&gt;
&lt;li&gt;Proven understanding of REST APIs&lt;/li&gt;
&lt;li&gt;Knowledge to evaluate trade-offs between correctness, robustness, performance, space and time&lt;/li&gt;
&lt;li&gt;Experience in taking ownership of features, while working with a team on short and long-running projects&lt;/li&gt;
&lt;li&gt;Experience writing automated software tests (e.g. unit tests, integration tests, end-to-end tests)&lt;/li&gt;
&lt;li&gt;You&#39;re excited to learn new technologies, languages, tools and best practices&lt;/li&gt;
&lt;li&gt;You&#39;re a proactive communicator; you communicate concerns and blockers early&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Great to have, but not required:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Experience with DevOps. Our stack is primarily Terraform/Kubernetes/AWS&lt;/li&gt;
&lt;li&gt;Knowledge and experience of event-driven architecture and message brokers (e.g. RabbitMQ, Kafka)&lt;/li&gt;
&lt;li&gt;Experience with large scale distributed systems and event-driven architectures&lt;/li&gt;
&lt;li&gt;Experience building CI/CD pipelines&lt;/li&gt;
&lt;li&gt;Prior experience building mobile apps with React Native&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Benefits:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;100% remote, work from anywhere in the US&lt;/li&gt;
&lt;li&gt;Flexible work schedule&lt;/li&gt;
&lt;li&gt;Unlimited paid time off&lt;/li&gt;
&lt;li&gt;$120,000 - $150,000 salary&lt;/li&gt;
&lt;li&gt;Career growth opportunities&lt;/li&gt;
&lt;li&gt;Health care, vision,&amp;nbsp; dental, and 401k&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This company participates in E-Verify, for more information view the &lt;a href=&quot;https://drive.google.com/file/d/1OCufDqNnWYpQrx_bWMmuTKwo2qikY_Rz/view?usp=sharing&quot;&gt;Participation&lt;/a&gt; and &lt;a href=&quot;https://drive.google.com/file/d/1BVUuXaPAFVk7gYvspmVTkv4RwMOYOqRM/view?usp=sharing&quot;&gt;Right to Work&lt;/a&gt; Posters.&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;

Engineering

Senior Software Engineer

&lt;div class=&quot;styles_component__1WTsC styles_component__2U3f- __halo_cellSpan_16&quot;&gt;
&lt;div class=&quot;styles_description__YKfkn&quot;&gt;
&lt;p data-renderer-start-pos=&quot;1&quot;&gt;We&#39;re Proof, a startup in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms, and growing over 10% month-over-month. We’re looking for talented individuals to join our team as we continue to scale and grow as a company.&lt;/p&gt;
&lt;p data-renderer-start-pos=&quot;287&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;What you’ll do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;ak-ul&quot; data-indent-level=&quot;1&quot;&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;306&quot;&gt;Play an integral role in the development of the Proof platform, working with a small but powerful team of engineers. The work you do will directly impact the lives of tens of thousands of law firms, lawyers, paralegals, and individuals throughout the US, and eventually the world.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;590&quot;&gt;Conduct design and code reviews to ensure scalability, performance, and alignment with standards and best practices&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;709&quot;&gt;Work in an agile programming environment&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;753&quot;&gt;Write code primarily in JavaScript &amp;amp; TypeScript&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;804&quot;&gt;Develop in React and React Native&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;841&quot;&gt;Help the team define and maintain development practices&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;900&quot;&gt;Build out new features&amp;nbsp;&amp;amp;&amp;nbsp;service offerings&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;946&quot;&gt;Work with the Product and Design team to define and improve user experience across the platform&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1045&quot;&gt;Refactor existing codebase as we move toward a modern component architecture&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p data-renderer-start-pos=&quot;1125&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;What we’ll expect you to know on day one:&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;ak-ul&quot; data-indent-level=&quot;1&quot;&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1170&quot;&gt;5+ years experience writing production-grade code in a modern programming language&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1256&quot;&gt;Extensive experience with at least one component-based framework (React, Vue, Angular, Svelte, Elm)&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1359&quot;&gt;Extensive experience working with visual design specifications and implementing cross-platform, performant and maintainable implementations&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1502&quot;&gt;Some experience working with mobile development&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1553&quot;&gt;Some experience with at least one backend programming language. (e.g. Go, Ruby, Node.js, Java, Python). Specific experience with Go is a plus&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1698&quot;&gt;You&#39;re a self-starter, take initiative, self-manage and require little day-to-day direction to be successful&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1810&quot;&gt;Proven understanding of REST APIs&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1847&quot;&gt;Knowledge to evaluate trade-offs between correctness, robustness, performance, space and time&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1944&quot;&gt;Experience in taking ownership of features, while working with a team on short and long-running projects&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2052&quot;&gt;Experience writing automated software tests (e.g. unit tests, integration tests, end-to-end tests) Cypress experience is a plus.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2184&quot;&gt;You&#39;re excited to learn new technologies, languages, tools, and best practices&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2266&quot;&gt;You&#39;re a proactive communicator; you communicate concerns and blockers early&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p data-renderer-start-pos=&quot;2346&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Great to have, but not required:&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;ak-ul&quot; data-indent-level=&quot;1&quot;&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2382&quot;&gt;Prior experience building mobile apps with React Native&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2441&quot;&gt;Experience building large-scale design system components and interactions for reuse across platforms&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2545&quot;&gt;Experience building &lt;span id=&quot;e3811dc7-3064-4251-aa3d-32213f43bca7&quot; data-renderer-mark=&quot;true&quot; data-mark-type=&quot;annotation&quot; data-mark-annotation-type=&quot;inlineComment&quot; data-id=&quot;e3811dc7-3064-4251-aa3d-32213f43bca7&quot;&gt;themeable&lt;/span&gt; interfaces&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p data-renderer-start-pos=&quot;2589&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Benefits:&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;ak-ul&quot; data-indent-level=&quot;1&quot;&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2602&quot;&gt;100% remote, work from anywhere in the &lt;span id=&quot;73116682-74cd-447a-bf12-bf78a4e2e75d&quot; data-renderer-mark=&quot;true&quot; data-mark-type=&quot;annotation&quot; data-mark-annotation-type=&quot;inlineComment&quot; data-id=&quot;73116682-74cd-447a-bf12-bf78a4e2e75d&quot;&gt;US&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2647&quot;&gt;Flexible work schedule&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2673&quot;&gt;Unlimited paid time off&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2700&quot;&gt;$120,000 - $140,000 salary&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2730&quot;&gt;Career growth opportunities&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2761&quot;&gt;Health care, vision, dental, and 401K options&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This company participates in E-Verify, for more information view the &lt;a href=&quot;https://drive.google.com/file/d/1OCufDqNnWYpQrx_bWMmuTKwo2qikY_Rz/view?usp=sharing&quot;&gt;Participation&lt;/a&gt; and &lt;a href=&quot;https://drive.google.com/file/d/1BVUuXaPAFVk7gYvspmVTkv4RwMOYOqRM/view?usp=sharing&quot;&gt;Right to Work&lt;/a&gt; Posters.&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;

Senior Software Engineer, Frontend

&lt;div class=&quot;styles_component__1WTsC styles_component__2U3f- __halo_cellSpan_16&quot;&gt;
&lt;div class=&quot;styles_description__YKfkn&quot;&gt;
&lt;div&gt;
&lt;div id=&quot;content&quot; class=&quot;highlighter-context page view&quot; data-inline-comments-target=&quot;true&quot; data-testid=&quot;page-content-only&quot;&gt;
&lt;div class=&quot;_1bsb1osq _19pkidpf _2hwx1wug _otyridpf _18u01wug&quot;&gt;
&lt;div&gt;
&lt;div id=&quot;main-content&quot; class=&quot;wiki-content css-q12xh8 e4p5jys0&quot; data-testid=&quot;pageContentRendererTestId&quot; data-test-appearance=&quot;full-page&quot;&gt;
&lt;div class=&quot;renderer-overrides&quot;&gt;
&lt;div class=&quot;ak-renderer-wrapper css-2c6ch1&quot;&gt;
&lt;div class=&quot;css-nxqsc4&quot;&gt;
&lt;div class=&quot;ak-renderer-document&quot;&gt;
&lt;p data-renderer-start-pos=&quot;1&quot;&gt;We&#39;re Proof, a startup in the legal tech industry. We’ve built a best-in-class legal services platform used by thousands of law firms, growing over 10% month-over-month. We’re looking for talented individuals to join our team as we continue to scale and grow as a company.&lt;/p&gt;
&lt;p data-renderer-start-pos=&quot;287&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;What you’ll do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;ak-ul&quot; data-indent-level=&quot;1&quot;&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;306&quot;&gt;Play an integral role in the development of the Proof platform, working with a small but powerful team of engineers. The work you do will directly impact the lives of tens of thousands of law firms, lawyers, paralegals, and individuals throughout the US, and eventually the world.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;590&quot;&gt;Conduct design and code reviews to ensure scalability, performance, and alignment with standards and best practices&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;709&quot;&gt;Work in an agile programming environment&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;753&quot;&gt;Write code primarily in JavaScript &amp;amp; TypeScript&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;804&quot;&gt;Develop in React Native and React&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;841&quot;&gt;Help the team define and maintain development practices&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;900&quot;&gt;Build out new features&amp;nbsp;&amp;amp;&amp;nbsp;service offerings&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;946&quot;&gt;Work with the Product and Design team to define and improve user experience across the platform&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1045&quot;&gt;Refactor existing codebase as we move toward a modern component architecture&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p data-renderer-start-pos=&quot;1125&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;What we’ll expect you to know on day one:&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;ak-ul&quot; data-indent-level=&quot;1&quot;&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1170&quot;&gt;5+ years experience writing production-grade code in a javascript/typescript&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1250&quot;&gt;2+ years of experience writing mobile applications with React Native&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1322&quot;&gt;Deep understanding of developing for iOS and Android using React Native&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1397&quot;&gt;Extensive experience working with visual design specifications and implementing cross-platform, performant, and maintainable implementations&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1541&quot;&gt;Some experience working with web development with React&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1600&quot;&gt;Some experience with at least one backend programming language. (e.g. Go, Ruby, Node.js, Java, Python). Specific experience with Go is a plus&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1745&quot;&gt;You&#39;re a self-starter, take initiative, self-manage, and require little day-to-day direction to be successful&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1858&quot;&gt;Proven understanding of REST APIs&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1895&quot;&gt;Knowledge to evaluate trade-offs between correctness, robustness, performance, space and time&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;1992&quot;&gt;Experience in taking ownership of features, while working with a team on short and long-running projects&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2100&quot;&gt;Experience writing automated software tests (e.g. unit tests, integration tests, end-to-end tests) Cypress experience is a plus.&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2232&quot;&gt;You&#39;re excited to learn new technologies, languages, tools, and best practices&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2314&quot;&gt;You&#39;re a proactive communicator; you communicate concerns and blockers early&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p data-renderer-start-pos=&quot;2394&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Great to have, but not required:&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;ak-ul&quot; data-indent-level=&quot;1&quot;&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2430&quot;&gt;Experience building large-scale design system components and interactions for reuse across mobile and web platforms&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p data-renderer-start-pos=&quot;2549&quot;&gt;&lt;strong data-renderer-mark=&quot;true&quot;&gt;Benefits:&lt;/strong&gt;&lt;/p&gt;
&lt;ul class=&quot;ak-ul&quot; data-indent-level=&quot;1&quot;&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2562&quot;&gt;100% remote, work from anywhere in the &lt;span id=&quot;73116682-74cd-447a-bf12-bf78a4e2e75d&quot; data-renderer-mark=&quot;true&quot; data-mark-type=&quot;annotation&quot; data-mark-annotation-type=&quot;inlineComment&quot; data-id=&quot;73116682-74cd-447a-bf12-bf78a4e2e75d&quot;&gt;US&lt;/span&gt;&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2607&quot;&gt;Flexible work schedule&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2633&quot;&gt;Unlimited paid time off&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2660&quot;&gt;$120,000 - $140,000 salary&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2690&quot;&gt;Career growth opportunities&lt;/p&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;p data-renderer-start-pos=&quot;2721&quot;&gt;Health care, vision, dental, and 401k&lt;/p&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This company participates in E-Verify, for more information view the &lt;a href=&quot;https://drive.google.com/file/d/1OCufDqNnWYpQrx_bWMmuTKwo2qikY_Rz/view?usp=sharing&quot;&gt;Participation&lt;/a&gt; and &lt;a href=&quot;https://drive.google.com/file/d/1BVUuXaPAFVk7gYvspmVTkv4RwMOYOqRM/view?usp=sharing&quot;&gt;Right to Work&lt;/a&gt; Posters.&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;div id=&quot;comment-container&quot; class=&quot;css-10zoqvn e3p9ckn0&quot; data-testid=&quot;comment-container&quot;&gt;&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
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&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;

Senior Software Engineer, Mobile

&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We&#39;re &lt;/span&gt;&lt;a href=&quot;https://www.proofserve.com/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proof&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, a startup in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms with a sustained average growth rate over 10%, month-over-month. Our marketplace platform helps law firms and pro se parties gain access to more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our main services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US, as well as countless pro se parties.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. If you have the curiosity, passion, and collaborative spirit to achieve the fundamental change of an outdated industry, come work with us.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About the Role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;A Server Operations Manager will be focused on managing all aspects of their market&#39;s success, through fast-paced agile work that drives local metrics and results. You will execute on ensuring that Service of Process jobs are completed on the platform and within the law firm or pro se party’s deadline through data-driven strategies, hands-on management, and an eye towards continually making process improvements. Flexing to address the needs of your geo and our service of process agencies and individual partners. You will partner closely with cross-functional stakeholders to identify and resolve issues, develop internal and external policy, define best practices through process design, and capture efficiencies in the daily operations of the core business.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Core Objectives&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Service of process jobs are completed on app, on time, and within the customer’s budget.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Grow and cultivate Proof’s server community.&lt;/li&gt;
&lt;li&gt;Own the improvement of business operations by 1% daily.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Own the success of your market.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Quickly immerse yourself in the legal tech space with a special focus on the Service of Process and e-filing industry.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure process serving and e-filing jobs are completed on app, on time, and within the customer’s budget.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Focus on cultivating process server success through managing operations and user experience within a market.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Liaison between law firms and individual customers as they have their jobs completed through our platform&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Design local and national processes, policy, and product documentation.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify, solve, and escalate customer and tech issues and opportunities through documentation and quantifiable analysis.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Track performance against OKRs across the territory&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Plan and manage multi-city or state-wide initiatives&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive analysis on strategic decisions, including understanding key levers to improve results and clarifying tradeoff decisions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop tactics and training to enable fellow operations managers and cross functional teams to optimize their results&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Adapt any city or state specific processes or campaigns needed in addition to or instead of scaled ones&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate with cross-functional teams, including Marketing, Customer Experience, and Product to achieve goals.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Expectations for Time Management&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;40 to 50 hours a week&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;70% Managing Jobs&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;10% Server Support&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;10% Strategic Initiatives (Launching markets, increasing server engagement)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;10% Process Documentation &amp;amp; Product Support&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Basic Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;1+ years of professional work experience in a related field (legal services, consulting, operations, strategy, analytics, tech, investment banking).&lt;/li&gt;
&lt;li&gt;Accustomed to documenting your work as you go and communicating with a cross-functional audience.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Strong collaboration and partner management skills - building deep, trust-based relationships with independent contractor servers and cross-functional teams&lt;/li&gt;
&lt;li&gt;Strong Excel/Google Sheets&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Preferred Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Previous experience with double sided marketplace platforms&lt;/li&gt;
&lt;li&gt;Previous experience working in legal tech or service of process&lt;/li&gt;
&lt;li&gt;Paralegal experience highly preferred&lt;/li&gt;
&lt;li&gt;SQL proficiency&lt;/li&gt;
&lt;li&gt;Can work in the weeds while managing a 30,000 ft. perspective.&lt;/li&gt;
&lt;li&gt;Strong experience building and executing complex processes&lt;/li&gt;
&lt;li&gt;Bachelor’s degree preferred.&lt;/li&gt;
&lt;li&gt;Experience with quantitative data analysis, deep measurable insights, modeling, and sophisticated test plan design and analysis&lt;/li&gt;
&lt;li&gt;Unparalleled business judgement and critical thinking skills with the ability to use data to quickly develop strategies and make decisions&lt;/li&gt;
&lt;li&gt;Strong communication and presentation skills, including experience presenting data &amp;amp; insights to a sophisticated audience&lt;/li&gt;
&lt;li&gt;Experience working closely and communicating effectively with a diverse set of stakeholders in a constantly evolving, rapid growth environment with tight deadlines&lt;/li&gt;
&lt;li&gt;High energy working style and optimistic attitude towards overcoming challenges&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Role &amp;amp; Benefit Details&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Full time, salary position.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Medical, dental, and vision available.&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Fully Remote - ideally within the market you manage.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Phone and Internet monthly stipend&lt;/li&gt;
&lt;li&gt;Flexible Time Off and paid holidays&lt;/li&gt;
&lt;li&gt;Equipment provided&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Comp.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;$40,000 to $60,000 annually&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This company participates in E-Verify, for more information view the &lt;a href=&quot;https://drive.google.com/file/d/1OCufDqNnWYpQrx_bWMmuTKwo2qikY_Rz/view?usp=sharing&quot;&gt;Participation&lt;/a&gt; and &lt;a href=&quot;https://drive.google.com/file/d/1BVUuXaPAFVk7gYvspmVTkv4RwMOYOqRM/view?usp=sharing&quot;&gt;Right to Work&lt;/a&gt; Posters.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Server Operations Manager 

&lt;p&gt;&lt;strong&gt;Skip Trace Coordinator&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We&#39;re Proof, a startup in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms with a sustained average growth rate over 10%, month-over-month. Our marketplace platform helps law firms and pro se parties gain access to more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our main services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US, as well as countless pro se parties.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. If you have the curiosity, passion, and collaborative spirit to achieve the fundamental change of an outdated industry, come work with us.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Position Summary:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A Skip Tracer is responsible for locating a customer’s whereabouts and assets. Here at Proof we are looking for a skip tracer to assist our investigations team with ongoing skip tracing. We are looking for someone with knowledge and expertise when it comes to online investigations and finding information online. We are looking for someone with an investigative mindset and an analytical brain.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You’ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Promote the company’s vision and Mission&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Locate customers using basic and advanced skip tracing tools&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify assets for garnishment and/or execution&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communicate with third parties for the purpose of acquiring customers’ location information&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Search private databases, public records, and the world wide web&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comply with all federal, state, and local regulations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comply with all office policies and procedures&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with the management of daily operational activities&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You’ll Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At least 2 years of recent full-time skip tracing and investigative experience is required.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A firm understanding of OSINT/Web sleuthing.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A degree in digital forensics or equivalent private investigator experience is preferred&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent analytical, research, investigative, and organizational skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;General knowledge of coding languages is preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Complete knowledge and understanding of all relevant federal, state, and local collection regulations including the Fair Debt Collection Practices Act (“FDCPA”), California Consumer Privacy Act (CCPA), and other relevant Acts.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;system and calculator.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with Google Suite applications (Gmail, Docs, and Sheets) and collection software&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Advanced knowledge and Familiarity with Skip Tracing Tools and Techniques.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ability to perform, understand, and conduct OSINT while also staying covert online is a huge plus.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Desire to work with others in achieving company and client goals&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability and knowledge of locating public records at a county, state, and federal level.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to use standard office equipment including a computer, keyboard, copy machine, phone&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to read, write and speak fluent English&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Other Work Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;May be required to work evenings and some weekends&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Compensation and Benefits&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;$18.00 - $22.00 per hour, dependent on experience and location&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Full-time, remote position&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Medical, dental, vision, and 401k available&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Flexible Time Off and paid holidays&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Equipment provided&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

Skip Trace Coordinator

&lt;div class=&quot;styles_component__1WTsC styles_component__2U3f- __halo_cellSpan_16&quot;&gt;
&lt;div class=&quot;styles_description__YKfkn&quot;&gt;
&lt;div class=&quot;styles_component__1WTsC styles_component__2U3f- __halo_cellSpan_16&quot;&gt;
&lt;div class=&quot;styles_description__YKfkn&quot;&gt;
&lt;p&gt;We&#39;re Proof, a startup in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms, and growing over 10% month-over-month. We’re looking for talented individuals to join our team as we continue to scale and grow as a company.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you’ll do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Play an integral role in the development of the Proof platform, working with a small but powerful team of engineers. You will not be a cog in a machine, and the work you do will directly impact the lives of tens of thousands of law firms, lawyers, paralegals, and individuals throughout the US, and eventually the world.&lt;/li&gt;
&lt;li&gt;Conduct design and code reviews to ensure scalability, performance and alignment with standards and best practices&lt;/li&gt;
&lt;li&gt;Help the team define and maintain development practices&lt;/li&gt;
&lt;li&gt;Lead an agile programming environment&lt;/li&gt;
&lt;li&gt;Report directly to the CTO&lt;/li&gt;
&lt;li&gt;Establish and drive adoption of design and coding best practices within your team&lt;/li&gt;
&lt;li&gt;Manage and grow a team of engineers to deliver high business impact projects on schedule with high-quality&lt;/li&gt;
&lt;li&gt;Perform regular one-on-one meetings with your direct reports&lt;/li&gt;
&lt;li&gt;Partners with our recruiting team to attract, hire, and retain top talents&lt;/li&gt;
&lt;li&gt;Write code primarily in Go &amp;amp; JavaScript&lt;/li&gt;
&lt;li&gt;Build out new features&amp;nbsp;&amp;amp;&amp;nbsp;service offerings&lt;/li&gt;
&lt;li&gt;Refactor existing systems as we move towards a service-oriented architecture&lt;/li&gt;
&lt;li&gt;Deliver value through strong collaborative approach with multiple customers and stakeholders across Proof&lt;/li&gt;
&lt;li&gt;Independently own and drive multiple work streams, this includes all planning and execution as well as managing the partnerships with other teams&lt;br&gt;&lt;br&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What we’ll expect you to know on day one:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;5+ years experience writing production-grade code in a modern programming language&lt;/li&gt;
&lt;li&gt;2+ years experience managing and leading software development teams&lt;/li&gt;
&lt;li&gt;Extensive experience with at least one backend programming language. (e.g. Go, PHP, Ruby, Node.js, Java). Specific experience with Go is a plus.&lt;/li&gt;
&lt;li&gt;Ability and willingness to learn and adapt to new languages and technologies&lt;/li&gt;
&lt;li&gt;Experience with or desire to work with service-oriented architecture&lt;/li&gt;
&lt;li&gt;Extensive experience with at least one modern frontend framework (e.g. React, Vue, Angular)&lt;/li&gt;
&lt;li&gt;Are a self-starter, take initiative, self-manage and require little day-to-day direction to be successful&lt;/li&gt;
&lt;li&gt;Proven understanding of REST APIs&lt;/li&gt;
&lt;li&gt;Knowledge to evaluate trade-offs between correctness, robustness, performance, space and time&lt;/li&gt;
&lt;li&gt;Experience in taking ownership of features, while working with a team on short and long-running projects&lt;/li&gt;
&lt;li&gt;Experience writing software tests (e.g. integration tests, end-to-end tests, unit tests)&lt;/li&gt;
&lt;li&gt;You&#39;re excited to learn new technologies, languages, tools and best practices&lt;/li&gt;
&lt;li&gt;You&#39;re a proactive communicator; you communicate concerns and blockers early&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Great to have, but not required:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Knowledge and experience of event-driven architecture and message brokers (e.g. RabbitMQ, Kafka)&lt;/li&gt;
&lt;li&gt;Experience with DevOps / Kubernetes&lt;/li&gt;
&lt;li&gt;Experience with Laravel / Lumen&lt;/li&gt;
&lt;li&gt;Experience with React / React Native&lt;/li&gt;
&lt;li&gt;Practical experience with AWS, Terraform, Docker, DataDog&lt;/li&gt;
&lt;li&gt;Experience with large scale distributed systems and event-driven architectures&lt;/li&gt;
&lt;li&gt;Practical knowledge of agile software development methodologies&lt;/li&gt;
&lt;li&gt;Experience with continuous delivery and infrastructure as code&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Benefits:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;100% remote, work from anywhere in the US&lt;/li&gt;
&lt;li&gt;Flexible working hours&lt;/li&gt;
&lt;li&gt;Clear path to grow your career into engineering leadership/management role&lt;/li&gt;
&lt;li&gt;Competitive paid time off&lt;/li&gt;
&lt;li&gt;Competitive salary ($140,000 - $175,000)&lt;/li&gt;
&lt;li&gt;Health care, vision, dental and 401k options&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This company participates in E-Verify, for more information view the &lt;a href=&quot;https://drive.google.com/file/d/1OCufDqNnWYpQrx_bWMmuTKwo2qikY_Rz/view?usp=sharing&quot;&gt;Participation&lt;/a&gt; and &lt;a href=&quot;https://drive.google.com/file/d/1BVUuXaPAFVk7gYvspmVTkv4RwMOYOqRM/view?usp=sharing&quot;&gt;Right to Work&lt;/a&gt; Posters.&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;

Software Engineering Manager

&lt;p&gt;We&#39;re &lt;a href=&quot;https://www.proofserve.com/&quot;&gt;Proof&lt;/a&gt;, a high-growth company in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms with a sustained average growth rate over 10%, month-over-month. Our marketplace platform helps law firms and pro se parties gain access to more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our main services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US, as well as countless pro se parties.&lt;/p&gt;
&lt;p&gt;We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. If you have the curiosity, passion, and collaborative spirit to achieve a fundamental change in an outdated industry, come work with us.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About The Role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This position is the first hire in our Central Operations Team. This team’s focus is to scale current and future processes through system management and optimization, working with multiple cross-functional partners to solve problems from both 30,000 feet as well as deep in the details. Our Operations teams work where Proof’s digital technology meets the real world. We are the local eyes on Proof’s operations team, own state-specific business outcomes, and bridge our overall business strategy with bespoke customer and court requirements. We ensure complex, business-critical process is done in a high-quality way and are champions of the core Proof experience for process servers, law firms, and internal users.&lt;/p&gt;
&lt;p&gt;We&#39;re generating large amounts of data every day. We use this data to inform everything we do: ensure balance in the marketplace, identify ways to continually make the Proof experience better for internal teams, process servers, and law firms, design and run scalable processes, understand the customer and internal user behavior, develop and launch new system-wide solutions, and more.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You’ll Do&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;As a Strategy Operations Manager, you will be directly responsible for designing, operating, and owning business-critical processes to ensure we meet our service obligations &amp;amp; client-specific requirements at scale, contributing to our client&#39;s success, driving growth across multiple service offerings that support our core business,&amp;nbsp;&lt;/li&gt;
&lt;li&gt;You are ensuring a quality and reliable user experience for all users by implementing tools &amp;amp; processes that you will manage and own to make Proof’s business operations more efficient.&lt;/li&gt;
&lt;li&gt;Strong cross-functionally with other teams (i.e., Product, Server Operations, Investigations, E-Filing, Customer Support) to centralize bespoke processes with scalable systems.&lt;/li&gt;
&lt;li&gt;Strategy: Build business plans to operate optimally to make our business efficient and the experience better for end users.&lt;/li&gt;
&lt;li&gt;Data analysis: design, execute and automate processes to run and optimize the business performance and reliability.&lt;/li&gt;
&lt;li&gt;You will autonomously build your analyses and dashboards to measure your projects&#39; success.&lt;/li&gt;
&lt;li&gt;Project Management: Identify, plan, and implement projects backed by analyses to improve our existing processes and policies.&lt;/li&gt;
&lt;li&gt;Stakeholder management: Orchestrate and bring together the work of a wide range of cross-functional stakeholders, including Operations, Product, Finance, Account Management, Support, Policy, Communications, and Legal, while driving accountability to ensure we stay on track.&lt;/li&gt;
&lt;li&gt;User Experience Advocacy: This role will be the voice of the customer internally: you are the eyes and ears to our product teams for the features that we need for next year&#39;s big bets, helping to prioritize future application changes, and you&#39;ll help launch new product features for our external and internal users.&lt;/li&gt;
&lt;li&gt;People Management: As we build out this team, you will hire, develop and manage a small group of team members who are an extension of your work and will execute your implemented processes.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;3 years of professional work experience in a related field (consulting, operations, strategy, analytics, tech, investment banking)&lt;/li&gt;
&lt;li&gt;3 years of proven experience scaling business process&lt;/li&gt;
&lt;li&gt;3 years of experience with G Suite, Atlassian, and other business applications.&lt;/li&gt;
&lt;li&gt;Experience with automation tools (Ex. Zapier)&lt;/li&gt;
&lt;li&gt;Experience in assessing potential risks and developing contingency plans to mitigate any adverse impacts on operations.&lt;/li&gt;
&lt;li&gt;2 years writing advanced SQL queries&lt;/li&gt;
&lt;li&gt;Hands-on experience managing systems and web-based tools to manage workflows&lt;/li&gt;
&lt;li&gt;Excel/Google Sheets proficiency&lt;/li&gt;
&lt;li&gt;Ability to thrive in a fast-paced and ambiguous environment&lt;/li&gt;
&lt;li&gt;Experience problem-solving and proposing unique solutions to complex issues&lt;/li&gt;
&lt;li&gt;Proven ability to balance multiple critical tasks and consistently deliver against hard deadlines&lt;/li&gt;
&lt;li&gt;Strong collaboration and stakeholder management skills - building deep, trust-based relationships with the territory and cross-functional teams&lt;/li&gt;
&lt;li&gt;Sound business judgment and critical thinking skills with the ability to use data to develop strategies and make decisions quickly&lt;/li&gt;
&lt;li&gt;High-growth operations, tech, or startup experience is strongly preferred&lt;/li&gt;
&lt;li&gt;Sound communication and organization skills&lt;/li&gt;
&lt;li&gt;Bonus Points for formal project management and/or Six Sigma certifications.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Compensation &amp;amp; Benefits&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Location: Denver CO&lt;/li&gt;
&lt;li&gt;Office: Downtown Denver (off of Confluence Park)&lt;/li&gt;
&lt;li&gt;Salary: $70,000-$85,000&lt;/li&gt;
&lt;li&gt;Full time&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Medical, dental,&amp;nbsp; vision, and 401k are available.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Hybrid remote and in-office, 3 days per week.&lt;/li&gt;
&lt;li&gt;Parking pass or transportation reimbursement provided&lt;/li&gt;
&lt;li&gt;Flexible Time Off and Holidays&lt;/li&gt;
&lt;li&gt;Equipment provided&lt;/li&gt;
&lt;/ul&gt;

Denver, CO

Strategy Operations Manager

&lt;p&gt;We are seeking an industry-leading professional services executive to lead Proof’s Customer Success organization, reporting to our Chief Operating Officer. The VP of Customer Success will be responsible for customer support and customer enablement for both Proof’s law firm clients and our national network of independent contractor Process Servers. You are a customer-obsessed visionary able to win the hearts and minds of your team that spans all aspects of the customer life cycle. In this role, you’ll thrive leading an organization from the front lines, building relationships, delivering value, and weaving customer centricity into the fabric of your team culture. You are also a master storyteller with the analytical and execution chops to anticipate, drive, forecast, and deliver results to the business through your operational execution and organizational vision.&lt;/p&gt;
&lt;p&gt;As a member of our operations leadership team, you will advocate for our customers by driving alignment across Sales, Customer Support, Customer Enablement, Server Operations, Product Management, Business Operations, and the Executive Leadership Team.&lt;/p&gt;
&lt;p&gt;You will continue to grow and develop a world-class team that lives Proof’s values. You will sponsor customers &amp;amp; process servers throughout their journey, establishing long-term executive relationships that ensure they realize the full value of Proof. You and your management team will identify and drive key initiatives and define processes, implement and manage tools and programs to build our high-growth business, both regionally and across verticals..&lt;/p&gt;
&lt;p&gt;What you will be doing&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;As the senior leader in our Customer Success organization, you will build, lead, and develop a world-class organization that lives Proof’s values while supporting new and current customers &amp;amp; users.&lt;/li&gt;
&lt;li&gt;Partnering with leadership and your team, you will co-create and execute a vision for delivering customer value, driving growth and retention in Proof’s business through a best-in-class support &amp;amp; enablement organization that supports Law Firms and Process Servers.&lt;/li&gt;
&lt;li&gt;Develop and own the customer implementation process.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Develop and implement a customer experience strategy that aligns with Proof’s business objectives and ensures customer success throughout their engagement&lt;/li&gt;
&lt;li&gt;Drive strategies to strengthen customer relationships and drive deeper customer engagement across a growing number of Proof products &amp;amp; services.&lt;/li&gt;
&lt;li&gt;Develop and own the Process Server onboarding &amp;amp; support experience, ensuring that they have a positive onboarding experience and exceptional ongoing support.&lt;/li&gt;
&lt;li&gt;From process design to systems management, you will own how your team runs and engages with customers and internal stakeholders.&lt;/li&gt;
&lt;li&gt;Directly influence national growth by developing and executing strategies that create successful customers in partnership with Sales, Server Operations, Product Management, and Executive Leadership.&lt;/li&gt;
&lt;li&gt;Contribute directly to Proof’s user experience vision and operational strategy.&lt;/li&gt;
&lt;li&gt;Drive growth across all regions and service offerings while more broadly marshal and guide resources to implement impactful, scalable solutions.&lt;/li&gt;
&lt;li&gt;Personally engage with top prospective clients while providing direct deal support and formulating strategies to accelerate deal close. Then, subsequently, engage to drive growth for our strategic customers.&lt;/li&gt;
&lt;li&gt;Prioritize investment of resources as you build out your vision for Customer Success at Proof.&lt;/li&gt;
&lt;li&gt;Establish and manage metrics to track customer success and report progress to the executive team&lt;/li&gt;
&lt;li&gt;Manage and mentor a team of Directors, support specialists, and customer success managers&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;What you should have&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;5+ years of experience in the service-based software or legal technology space managing customer support, technical support, enablement, learning and development, and/or product release support.&lt;/li&gt;
&lt;li&gt;3+ years of Management / Leadership experience in the legal technology space.&lt;/li&gt;
&lt;li&gt;3+ years of writing SQL and data analysis experience, driving independent decision-making.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;5+ years of experience building standard operating procedures and defining organizational best practices.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Demonstrated success leading customer-facing enterprise-focused B2B teams and achieving outstanding customer success metrics&lt;/li&gt;
&lt;li&gt;Experience developing and implementing customer success strategies and processes&lt;/li&gt;
&lt;li&gt;Deep expertise in leading and growing a team while working cross-functionally within the legal technology environment.&lt;/li&gt;
&lt;li&gt;Strong track record of delivery across a broad spectrum of customers, ranging from mid-market to Large Enterprise accounts, as well as high-touch relationships with national enterprise organizations.&lt;/li&gt;
&lt;li&gt;Experience creating customer enablement and support strategies in partnership with other Customer Success functions and cross-functional stakeholders.&lt;/li&gt;
&lt;li&gt;Outstanding communication and presentation skills with the ability to identify, design, and deliver cross-functional projects, support strategic improvements, and enable teams to exceed goals and spend more time with customers.&lt;/li&gt;
&lt;li&gt;Passion for all things Customer-related – and bonus points for all things Proof – with an authentic, humble approach that is inspiring and persuasive.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Compensation &amp;amp; Benefits&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Salary: $125,000-$145,000&lt;/li&gt;
&lt;li&gt;Full time&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Medical, dental, vision, disability, and 401k are available.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Flexible Time Off and Holidays&lt;/li&gt;
&lt;li&gt;Equipment provided&lt;/li&gt;
&lt;/ul&gt;

Vice President of Customer Success

&lt;p&gt;We&#39;re Proof, a high-growth company in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms with a sustained average growth rate over 10%, month-over-month. Our marketplace platform helps law firms and pro se parties gain access to more efficient, transparent, and accessible legal services that are not traditionally available to everyone. We currently support over 8,000 law firms throughout the US, as well as countless pro se parties.&lt;/p&gt;
&lt;p&gt;Proof is looking for a high agency, data-driven, impact-focused&amp;nbsp;&lt;strong&gt;VP of Product&lt;/strong&gt; to play a pivotal role in driving the vision &amp;amp; execution of Proof’s legal tech platform. You will both lead the high-level strategy of four (soon five) separate product delivery teams as well as sweat the little details.&lt;/p&gt;
&lt;p&gt;We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. If you have the curiosity, passion, and collaborative spirit to achieve a fundamental change in an outdated industry, come work with us.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Drive key business metrics&lt;/strong&gt;: Develop and execute the product strategy and roadmap to move the needle on revenue goals, operational efficiencies, and user experience.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Define product strategy&lt;/strong&gt;: Develop and define a clear product strategy aligned with the company&#39;s vision, goals, and growth goals; Help us prioritize opportunities as we expand the product, go up-market, and explore new possibilities.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Lead high-performing product delivery teams&lt;/strong&gt;: Recruit, develop, and support product managers and designers across our Platform, Operations, Law Firm, and Server teams, fostering a culture of low ego, high impact, and continuous learning.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Build best-in-class processes&lt;/strong&gt;: Collaborate with Engineering to ensure quality, timely releases, and incorporate feedback cycles for continuous improvement and learning.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Champion customer focus&lt;/strong&gt;: Bring passion and insight to solving problems for nonprofits and grant professionals, ensuring the product strategy aligns with their unique needs and builds differentiation for Proof. Regularly engage with customers, both internal and external.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Collaborate cross-functionally&lt;/strong&gt;: Work closely with Operations, Sales, Marketing, Customer Success, Legal, and Engineering teams to align on product strategy &amp;amp; roadmap, and help GTM teams successfully communicate and implement new product releases.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Develop monetization &amp;amp; pricing strategy&lt;/strong&gt;: Leverage your past experience to make informed decisions around monetization, pricing, and product enhancements that drive MRR &amp;amp; ARPC growth.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Be a key member of the leadership team&lt;/strong&gt;: Actively contribute to the overall strategic direction of the company, report to the CTO, and collaborate with the leadership team to set company-wide objectives and identify growth opportunities.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;8+ years of product development experience&lt;/li&gt;
&lt;li&gt;4+ years of experience in a product leadership &amp;amp; management role&lt;/li&gt;
&lt;li&gt;Prior experience working at a high-growth, product-driven startup&lt;/li&gt;
&lt;li&gt;Prior experience in two-sided marketplaces, legal tech, or B2B software is preferred&lt;/li&gt;
&lt;li&gt;Strong analytical skills and data-driven mindset, with the ability to interpret complex data and draw actionable insights.&lt;/li&gt;
&lt;li&gt;Strong technical understanding with the ability to effectively communicate with software engineers&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Benefits&lt;/strong&gt;:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;100% remote, work from anywhere in the US&lt;/li&gt;
&lt;li&gt;Flexible time off and paid holidays&lt;/li&gt;
&lt;li&gt;$170,000 - $220,000 salary&lt;/li&gt;
&lt;li&gt;Stock options&lt;/li&gt;
&lt;li&gt;Medical, dental, vision, disability, and 401k available&lt;/li&gt;
&lt;li&gt;Equipment provided&lt;/li&gt;
&lt;li&gt;Phone and Internet monthly stipend&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;E-Verify&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This company participates in E-Verify, for more information view the &lt;a href=&quot;https://drive.google.com/file/d/1OCufDqNnWYpQrx_bWMmuTKwo2qikY_Rz/view?usp=sharing&quot;&gt;Participation&lt;/a&gt; and &lt;a href=&quot;https://drive.google.com/file/d/1BVUuXaPAFVk7gYvspmVTkv4RwMOYOqRM/view?usp=sharing&quot;&gt;Right to Work&lt;/a&gt; Posters.&lt;/p&gt;

VP of Product

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