Before Proof, Ostroff Godshall's Pleadings Paralegal routinely waited three to four weeks for an affidavit-only to learn service had failed. Previous providers offered no real-time updates, no detail on what went wrong, and no alternative addresses to try.

Every failed attempt meant reinstating the complaint and starting over, costing the firm time and adding risk on statute-sensitive cases.

Since switching to Proof, Ostroff Godshall's Pleadings Paralegal spends less time chasing service updates and more time moving cases forward. Affidavits now arrive in an average of 7 days-down from 3–4 weeks with prior vendors-and every attempt is documented in detail that holds up in court.

Proof's Litify integration keeps all serve data, documents, and status updates inside the firm's existing case management system, eliminating the back-and-forth emails and manual tracking that used to slow the team down.

Proactive communication means the paralegal no longer maintains a running list of at-risk statute cases—once a job is submitted, she trusts the process and moves on.