As litigation volume increased, Oslund Udo Little's operations team needed to reduce errors, avoid delays, and file affidavits faster. With their previous patchwork of vendors, failed attempts were common, and serves could take more than a week before the first affidavit arrived.

"Too often, we had to step in and chase down the status ourselves," shared the firm's Operations Manager. "We'd submit a job and then be left picking up the pieces."

The team at Oslund Udo Little chose Proof for its seamless integration with Filevine and fast turnaround times. With the Chrome extension, they now create serve requests directly within their Filevine account , and Proof handles the rest, including saving affidavits and invoices back into Filevine once completed.

They also rely on Proof's real-time chat to connect with both the assigned Proof Specialist and process server, eliminating status chasing and reducing errors

"There's just less work for us to do in a process we were already paying someone to handle," the Operations Manager noted. "Now we know things are getting done, and getting done fast."

Since switching to Proof, the firm has achieved a 94.8% serve success rate and receives most affidavits back in just 5 days. These results help reduce risk, save time, and build trust with attorneys and clients alike.

"With Proof, I don't have to worry about whether things are being served correctly or on time. Those worries are just gone," said one Operations Manager at the law firm.