Jett Law Group's litigation paralegals manage roughly 400 active cases at any given time across real estate, property tax, and estate disputes—each often requiring service on as many as 50 individuals or companies.

Before Proof, the team assigned serves out by email to a patchwork of agencies and individual servers, then tracked everything manually.

Affidavits often took close to a month to come back—if they came back at all without follow-up. Cases couldn't progress until service was complete, so every delay had a downstream cost.

Proof eliminated the manual follow-up that was stretching receipt of Jett Law Group's affidavits to a month.

The litigation team now submits a serve and stops thinking about it until the affidavit arrives—no follow-up emails, no manual tracking, no waiting on a vendor to reply.

When questions come up mid-serve, they log in to see attempt notes and server activity in real time, so they can take next steps the same day instead of days later. Their dedicated Account Manager at Proof flags issues proactively, and when the team raises something, it gets resolved fast.

The shift from a month to 8 days on affidavits means cases keep moving on schedule, and the paralegal team gets time back to focus on higher-level casework rather than administrative follow-ups.

Real-time visibility means they're not logging into multiple vendor portals or rebuilding context from email threads.

As the firm's caseload requires hundreds of serves a quarter, every minute saved per case compounds into meaningful capacity. Most importantly, the team has confidence that once a serve is submitted, it will get done.