By the numbers
1,000+
Number of subpoenas served per year
1 week
Most affidavits delivered within 7 days of serve request
The Challenge
MEDICAL CLAIM AND LITI G ATION SERVICE NEEDED TO IMPROVE TIME TO AFFIDAVIT
With a high volume of serves required each month, subpoena specialists at Imediview needed to streamline their work flow and improve their success rates.
They were not satisfied by their previous process service company of record, due to the number of failed attempts, lack of transparency on serve status, inadequate communication, and serves that could take more than a week from request to just the first attempt.
“Proof helps us meet the needs of our clients quicker and more efficiently. You make us shine, which is awesome. Your process servers go above and beyond.”
The Solution
SOFTWARE AND PROFESSIONALS THAT DELIVER RESULTS
With Proof, subpoena administrators found a faster and more-efficient way to serve process and access serve status in real time. The user-friendly portal allows for easy upload of legal documents, fast transmission of job requirements, a chat
feature to connect with servers directly, and the ability to view and manage all job details in one place.
The vetted and reliable professionals in Proof’s network take their work seriously and often “go out of their way to give extra information,” be it the proper address of a party or service attempt photos.
The Results
IMPROVED SERVE SUCCESS RATE AND TIME TO AFFIDAVIT
Legal professionals at Imedview have seen more subpoenas served successfully and faster average time to affidavit compared to their previous service provider. In addition to bettering these core metrics, power users at the firm cite “accuracy” and “the best possible service” as reasons why Proof helps them serve their clients and efficiently run their business.
“We truly appreciate the communication level that we receive from process servers out in the field, and love the chat feature for real-time updates.”
New York–based claims and litigation service provider specializing in the administration of independent medical examinations, expert consultations, record reviews, radiology, reviews, records retrieval, record summarizations, and more.
Considered a pioneer in the field of independent medical examination (IME) with their proprietary and secure custom software.
Learn how Proof can help your claims and litigation practice efficiently serve subpoenas and other legal documents in every jurisdiction.