Case Study
How Frost Law reliably scales service across 25+ defendants per case—directly from Filevine
By the numbers
96%
Average service success rate
4 days
Most affidavits delivered within 4 days of serve submission
THE CHALLENGE
SLOW SERVICE WAS SLOWING SETTLEMENTS
Before Proof, slower service of process translated directly to slower settlements for Frost's clients. Answers came back later, settlement conversations started later, and recoveries reached plaintiffs later.
The root cause sat in the firm's previous service vendor: serves were worked one at a time, status returned only after attempts had failed, no visibility across the entire team’s work.
When a serve failed, Frost's team often lost one to three days before learning about it—an unaffordable delay against statute deadlines, multiplied across multi-defendant asbestos cases that can name manufacturers, insurance carriers, and registered agents across California, Hawaii, Wisconsin, Washington, and other state courts.
THE SOLUTION
Serves created in Filevine, managed in real time
With Proof, Frost Law broke the chain between slow service and slow settlements. The team now creates serves directly inside their Filevine account through Proof's integration, with Autofill™ pulling defendant information from uploaded documents and Smart Address verifying locations before jobs go to servers.
Instead of waiting days to learn a serve had failed, paralegals now see every attempt as it happens and redirect the same day—turning a multi-day blind spot into a same-day decision.
Firm-wide visibility lets any paralegal pull up every prior attempt at a defendant address, replacing guesswork with proven service history—critical when an asbestos case names 25 or more defendants and a stale Secretary of State listing can derail a deadline.
THE RESULTS
Faster serves, faster settlements
Frost Law's paralegals now serve more defendants in less time, with most affidavits arriving within about four days of the request—and 96% of serves successfully delivered. Real-time visibility has compressed a multi-day feedback loop into a same-day decision, which means defendants get served faster, answers come back sooner, and settlements move forward on a faster clock.
The firm-wide view of service of process history has turned past serves into a working database of verified addresses. For a firm with dozens of defendants and statute deadlines, that speed translates directly to faster recoveries and bigger outcomes for the mesothelioma plaintiffs Frost represents.
"We have very short deadlines in litigation. Proof's reliability is what makes them achievable, even when a case names 25 or more defendants."
Nationwide mesothelioma and asbestos exposure firm representing plaintiffs across more than 15 states
Actively litigates cases in California, Hawaii, Wisconsin, Washington, and other state courts
Attorneys with over 100 combined years of mesothelioma and asbestos trial experience
Notable verdicts include a $40.75M trial verdict and a $32M jury verdict for asbestos
exposure cases
Founded by Scott L. Frost, who has dedicated 25+ years to mesothelioma victims in memory of his father
Learn how Proof can help your personal injury law firm efficiently serve process.