New York Service of Process Rules

Published on April 14, 2026 • Updated on July 03, 2026
8 min read

Like most states, the New York service of process rules are very specific. Lawyers, paralegals, and legal professionals need to have a clear understanding of these rules in order to ensure that their legal papers are served properly.

Without the correct service of process being completed, a lawsuit could ultimately be dismissed. A lawsuit dismissed because of a technical service-of-process error can become a costly and avoidable setback.

Where to find New York service of process rules

New York’s service of process rules are detailed and easy to misapply. Lawyers and paralegals need to understand the requirements to make sure service of process is correctly done so their lawsuit can move forward without unnecessary delays or challenges.

Many New York civil service-of-process rules are found in the New York Civil Practice Law and Rules (CPLR), which is Chapter 8 of the Consolidated Laws of New York.

We have compiled some of the most important New York service of process rules for you below.

Method of service of process in New York

When a plaintiff is filing a lawsuit, the plaintiff is responsible for making sure the summons and complaint (commonly referred to as “process”) are properly served on the named defendant(s) in the lawsuit.

New York’s service-of-process rules provide different methods of service depending on the type of defendant being served. The requirements may vary depending on whether the defendant is an individual, a corporation, limited liability company, partnership, government agency, public authority, or another type of entity. 

Personal service of process in New York state

For an individual defendant, often referred to as a “natural person,” one of the most direct methods of service is personal delivery. Under New York's CPLR 308(1), service may be  made “by delivering the summons within the state to the person to be served.” In practice, this means the summons and complaint are delivered directly to the individual defendant, by a person who is legally permitted to do so.

In many New York civil cases, court papers may be served by a person who is at least 18 years old and is not a party to the case. There is also an important local licensing requirement in New York City. But eligibility to serve papers is only the starting point. The person serving the papers must also follow the correct method of service, properly document the service, and understand any case-specific requirements that may apply.

Using an inexperienced or improperly credentialed server can increase the risk of defective service that could cause delays, motion practice, or challenges to the court’s jurisdiction over the defendant. A professional service-of-process company can help reduce that risk by carefully following New York’s procedural requirements.

Substituted service in New York

There are circumstances where personal service of process cannot be accomplished. There could be many reasons why a process server has not been able to hand-deliver the legal papers directly to the individual defendant. Some defendants know that the lawsuit is coming and will take active measures to avoid service.

The defendant may not be available, may be difficult to locate, or may be temporarily away from home.

In these instances, New York’s service of process rules allow for other options of service.

When personal delivery cannot be completed, New York law provides other authorized methods of service. For example, CPLR 308 allows service on a person of suitable age and discretion followed by mailing, service on a designated agent, “nail and mail” service after due diligence, and, in some circumstances, a court-directed method of service. The appropriate method depends on the facts of the case and the specific statutory requirements.

Substituted service under CPLR 308(2) allows the summons to be delivered to a person of suitable age and discretion at the defendant’s actual place of business, dwelling place, or usual place of abode. This step must be followed by mailing the summons to the defendant as required by the rule.

The server must also carefully document the details of service, including who received the papers and the date, time, and location of service.

This method also has strict timing requirements. The delivery and mailing must be completed within 20 days of each other, proof of service must be filed within 20 days after the later of the delivery or mailing, and service is complete 10 days after the proof of service is filed.

New York service of process rules for “nail and mail”

When personal delivery under CPLR 308(1) or substituted service under CPLR 308(2) cannot be completed with due diligence, New York law may allow a  method commonly referred to as “nail and mail.” 

Under CPLR 308(4), the summons may be affixed to the door of the defendant’s actual place of business, dwelling place, or usual place of abode. The summons must also be mailed to the defendant’s last known residence or actual place of business, following the mailing requirements in the rule. The server must also document the prior due diligence attempts and the details of affixing and mailing so that proof of service can be properly filed.

How to demonstrate proof of service in New York

Once service of process is complete, the plaintiff must be able to show the court how, when, where, and on whom the papers were served. In New York, this is typically done by filing a proof of service with the court.

Under New York’s CPLR 306, proof of service should identify the following:

  • The papers served

  • The person who was served and the date, time, address, or, in the event there is no address, place and manner of service

  • Manner of service

  • The facts showing that the service was made by an authorized person and in an authorized manner

Additional details may be required depending on the method of service. For example, when papers are personally delivered to an individual, the proof of service must include a description of the person served. 

When “nail and mail” service is used, the proof must also describe the prior due-diligence attempts, including the dates, times, and addresses where service was attempted.

Different types of cases and defendants may also have additional requirements. For example, landlord-tenant cases, service on corporations or LLCs, and service on government entities may involve different procedures or additional proof requirements. 

Because of these complexities, it is important to use a professional and experienced service of process provider y to make sure your legal papers are served correctly and on time.

New York Service of Process Rules & Requirements

State Serve RulesState Serve Rules

Additional Rules

Additional rules - TM
Must file affidavit within 20 days

Affidavit

Notary
Not Required
Refusal service
No, leaving papers is considered personal service

Mailing

Mail for corporate substitute service
Not Required
Mail for substitue service
Required

Minors, Incapacitated, and Jail

Incapacitated individuals + care/custody
Must serve care/custody
Jail Care Custody Service
Yes, state requires service on the warden or person in charge
Jail Personal Service
Facility-specific policy
Service to a minor
Y 14+, N <14

Proof Specialists

Mirrors Fed Rules
No
M&O
Not required for service

Substitute Service Rules - Business / Entity

Corporate subservice at a residence
Not Permissible
Government substitute service
No, must serve head of agency
Service of Corporate Person in charge
No, must serve agent/officer
Workplace substitute service
Permissible

Substitute Service Rules - Individuals

Due diligence prior to substitute service
Not Required
Minimum age for substitute service
Suitable age and discretion
Residential substitute service
Permissible
Spousal Service
Not Permissible
Subpoena Personal Service Only?
Subserve to a co-resident permissible, must mail also
Substitute serve by posting (Nail & Mail)
Permissible, after due diligence

When and where can you serve?

Endorcing the Summons prior to serving
Not required
Serve at a nursing home
Client policy
Sunday Service
Not Permissible

Eviction Summons RulesEviction Summons Rules

Additional Rules - Eviction Summons

Additional rules - Servers
Statwide NY rules, except the borrows (NYC), you must state the color of the door and the adjacent wall on the affidavit. You must also include GPS on the photo taken.

Mailing

Certified Mail
Required
Mail always?
Yes
Mail if posted
Required
Mail if subserve
Yes
Mail SLA
24 Hours

Posting Rules

Due Diligence Prior to Posting
y (one attempt working hrs, one nonworking hrs)
Posting
Permissible

Eviction Posting RulesEviction Posting Rules

Additional Rules

Additional rules - Servers
Conspicuous Place delivery: If the server is unsuccessful on the first try to serve the papers either by personal delivery or substituted service, then he or she must make a second attempt during a different time period (see time periods above). For example, if no one is home during working hours, the server can return at 7:30 p.m. during non-working hours. After two unsuccessful attempts have been made to serve the person at home either by personal delivery or substituted service, the server may then use conspicuous place delivery. This is also known as “nail and mail.” This delivery requires that a copy of the papers be affixed to the door of the actual residence of the respondent or be slipped under the entrance door of the apartment. By the next business day, the server must mail one copy of the papers by regular mail and one copy by certified mail to the respondent. Keep the certified mail receipts. After the petition and notice of petition are served, the person who served the papers must fill out an affidavit of service (see below). https://www.nycourts.gov/courts/nyc/housing/servicenoticeofpetition.shtml

Affidavit

Notary for Notice
Not required

Mailing

Certified Mail
Yes
Mail always?
Yes
Mail SLA
24 Hours

Proof Specialists

Server/Marshal Required?
Server
**FAMILY COURT:** - **V DOCKET** MUST BE IN HAND PERSONAL SERVICE ONLY - **F DOCKET** SUITABLE SERVICE
**DIVORCE:** IN HAND PERSONAL ONLY
**ORDER TO SHOW CAUSE (OTSC)** : PLEASE READ THE ORDER BEFORE SERVING, THESE SOMETIMES WILL STATE SUITABLE SERVICE IS PERMITTED
**FEDERAL SUBPOENAS**: PERSONAL IN HAND ONLY, UNLESS IT IS FOR DOCUMENTS
**BY WHOM SERVED.** Except where otherwise prescribed by law or order of court, papers may be served by any person not a party of the age of **18 years or over**. **SUNDAY.** Service of process on Sundays is **prohibited**. **PERSONAL SERVICE, INDIVIDUALS.** Personal service upon a natural person shall be attempted first by delivering the summons within the state to the person to be served. **SUBSTITUTED SERVICE, INDIVIDUAL AT A RESIDENCE.** If personal service is not possible: 1. Substituted service shall be served upon anyone **15 years or older** if it is confirmed that the individual resides there. * The serve attempt must contain a description of the person served. * This MUST be **followed up with a mailing** to the individual at the serve address (via regular mail) with no return address, in an envelope clearly marked PERSONAL & CONFIDENTIAL. 2. If **after the third (3rd) attempt** service has not been completed, a "Nail & Mail" is to be completed. * The **summons MUST be posted** to the front door with tape. * This MUST be **followed up with a mailing using the same mailing methods as above.** Such delivery and mailing to be effected **within 20 days** of each other. **SUBSTITUTED SERVICE, INDIVIDUAL AT A BUSINESS.** If personal service is not possible: 1. If it is confirmed that the individual still works there (or is the owner) a manager or if need be, any employee can be served. 2. Service by **refusal is NOT allowed.** 3. The serve attempt must contain a **description and a name/title (if possible) of the person served.** 4. This MUST be **followed up with a mailing** (via regular mail) with no return address, in an envelope clearly marked PERSONAL & CONFIDENTIAL. 5. If **after the third (3rd) attempt** service has not been completed, **contact the PROOF Territory Manager for New York** for instructions and a possible "Nail & Mail". **CORPORATIONS AT A BUSINESS.** 1. An **owner, manager, or any employee authorized** to accept service can be served. 2. The serve attempt must contain a **description and a name/title (if possible) of the person served**. 3. **If the served person has no title** or has a title less than "manager" the serve **MUST be followed up with a mailing** (via regular mail) with no return address, in an envelope clearly marked PERSONAL & CONFIDENTIAL. 4. If **after the third (3rd) attempt** service has not been completed,** contact the PROOF Territory Manager for New York** as this serve will be redirected to the NY Secretary of State for service. **CORPORATIONS AT A RESIDENCE.** 1. Only an **owner, manager, or any employee authorized** to accept service can be served. 2. The serve attempt must contain a **description and a name/title (if possible) of the person served.** 3. The **owner will typically be listed as a defendant** on the lawsuit by name. 4. If **after the third (3rd) attempt** service has not been completed, **contact the PROOF Territory Manager for New York** as this serve will be redirected to the NY Secretary of State for service. **SUBPOENA.** **Personal service only** by delivering the subpoena within the state to the person to be served. **BAD ADDRESS.** If the address is confirmed to be bad (the individual or corporation is known to not be at the address) please **mark the attempt as "BAD ADDRESS" immediately** so that PROOF can determine a better address or close the serve for payment.
**Military Service:** Please ask all individual defendants if they are on active military service. If you complete a job with substitute service, please ask this question as it relates to the defendant, not the person accepting service. Ensure that you obtain evidence of current Military Service if they answer yes (Military ID, Orders, etc.) and obtain a copy or image of this evidence.
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