Serve your documents in Your State
Over 7500 firms rely on Proofserve
Frequently Asked Questions
Common questions
You can pay directly through our platform by clicking on the link to the invoice.
When you login to app.proofserve.com, you will see a "Billing" menu option on the left.
Once you are there, click on the "Unpaid" invoice, and then click on "Pay Invoice" to pay via credit card. You can also mail a check to our billing address on the invoice:
Proof c/o Accounts Payable 1800 Gaylord Street Denver, CO 80206
Your first serve attempt depends on the serve speed you choose. Here’s what to expect.
Upon successfully delivering documents, the server provides a signed affidavit that serves as proof of service and can be recognized by the courts.
Absolutely. Proof can provide mileage/witness fee checks. When you upload your job, you will have the option to choose whether it is a subpoena. You enter the amount for the check you’d like us to provide, we initiate the check and provide it to the server to deliver along with the serve documents. We will add the amount for the check plus a fee of 10% based on the amount advanced for printing & delivery of check. This will be a $2 min and $25 max to your final invoice after service is completed and you have received the affidavit.
For a skip trace, you can provide Proof with the information about the individual by emailing skiptrace@proofserve.com.
At a minimum, we will need the individual's name and at least one of the following: a previous address, date of birth or approximate age, SSN, or other identifying information.
Our typical turnaround time is less than 24 hours to get information back to you.
We have territory managers (TMs) that manage each state and are available to you for real-time chats on each job. The TM works with the server for each job to generate an affidavit after a job is served. The server then either certifies or signs a notarized version of the affidavit (depending on state), and then the finalized affidavit is uploaded to our platform. You are notified and are able to download the affidavit as a PDF.
After that happens, there is a 48 hour review period in which you can let us know of any issues/changes needed. But if all looks good, there is no action needed by you. After 48 hours, the job closes, and you are billed/charged.
The Affidavit is based on the attempts logged in the platform (we track geolocation for each serve attempt, and often have photos of the serve attempt that get added as exhibits to the affidavit. That affidavit and any invoices/supporting documents are retained in our system for you to access should you need it in the future.
We are an online platform with over 1,000 process servers nationwide. In order to use Proof, you will need an account on our platform.
If you are a Law Firm user (attorney or paralegal for a law firm), Organization, Government Agency, or Process Serving Company, you can sign up at https://www.proofserve.com/get-started/law-firm.
If you are an individual (Pro Se) user, you can sign up at https://www.proofserve.com/get-started/pro-se.
If you are a process server looking to serve for Proof, you can sign up at https://www.proofserve.com/become-a-process-server.
Once you are signed up, you will have the ability to upload your documents and information about the individual or entity being served. Once you submit the serve job, the servers closest to the serve address will be notified, and your job will be assigned to go out for service. Jobs typically get picked up in under 30 minutes.
You can reach our accounting department at 303.578.8682 or accounting@proofserve.com
Clients may cancel serves at any time. However, for any cancellations of jobs already in progress or if server is en route the client will be billed for the full amount of the service charged. The server's GPS location will verify en route to the serve.